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[FAQ] Frequently Asked Questions

[FAQ] Frequently Asked Questions

 
1. What is the Minimum Order?

Minimum order depending on product category, except category 1pcs/item ordering at least a minimal ordering Wholesale 1 dozen.
There is no minimum dollars, you order any 1 item we serve.

2. How to payment?

After we process orders, you can transfer to account number:

Bank Mandiri cb Surakarta
Rek: 138 000 65 72 148
a / n: Sandy The November End

Bank BCA KCU Solo
01 52 585 46 1
a / n: Sandy The November End

Please immediately confirm to us by SMS, Phone, IM or e-mail if you are already making payments, so that we can send that same day.
Because we send orders with expeditionary service,
we can not accept payment by Cash on Delivery (pay-place), unless you're in the area of ​​Solo, Central Java (Free Delivery).

3. I am a trader, wanted to buy wholesale if possible?

Sure you can, we have a category for the traders who want to sell again in order, because ordering is a minimum wholesale 1 dozen.
If you buy with the number of lots, of course we will give discounts and souvenirs for you.

4. What's on display includes Price Postage?

Prices do not include the cost, we will inform you via email / sms to your total order + cost to be paid.


5. The cost of shipping how well?

Shipping cost depends on the town buyer, we entrust the expedition JNE (Indonesia) and POS EMS (Outside Indonesia) services that can be sent quickly and cheaply.
And if you order a large-volume items, you can choose Indonensia Postal services are not counting the volume of goods but not very fast delivery.


6. What can be taken directly to the Solo-Batik.COM?

While we only serve the online, because we do not have showroomnya to display our product.
 
7. What I can choose the color and size?

You can choose the color and size as long as there is an option in the Color and Size Details of products, but for some product categories there are Wholesale Size and color that we intervene to accelerate delivery.
8. I buy wholesale but if not sold will be refunded, what can?


We are sorry we only accept returns if we sent an order in a state of Disabled or Not Available Orders.
And if Return max 3 day from receipt of goods, to return Disability / Not Available postage will be our responsibility if it is true that productnya Defective / Not Available.

9. I would like Product Catalog, if I get one?

We are sorry as we are not our own production and cooperation with local craftsmen finished to a very fast product turnover, so we decided our Website www.Solo-Batik.COM as our product catalog.


10. Orders but I have yet to konnfirmasi Total costs, continue to do?

We will serve you in working hours 8:00 to 17:00, and max 24 hours we will process your order, so you will get a total cost of your order including postage.

11. How orders How?

To book you can fill the form on the page How To Buy, to fill customer identity, address to send, No HP [+628562509500], Email and your Order.
If you are not familiar with the way the above you can simply SMS, Phone, IM or Email us with Code type ordered items, number of orders and send your identity and address.


Max 24 hours we will process your order by replying to the confirmation of your order by SMS and Email which contains a total cost including postage and our Account No..



12. What is the size width and length?


For detailed product information we give the length and width, for our long measuring from the tip of the collar to the lower end clothing, and the width of the left armpit to right armpit.

13. How do I know my order be shipped real?


If you are transferring your order, Max 24 hours we will send you paketan SMS and we will do you no shipping receipt as proof you have ordered items we send.


If you are unsure, we can fax or scan it for delivery receipt we send to you.




If there are any more questions you can contact us by CS YM or SMS.




Thank you.
Regard






Team Solo Batik [dot] COM

    CS Solo-Batik


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    thanks my batik I have received. Next time I am shopping again yes. Mother Novisari from Jakarta 15/4/11 08180323****
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